Front Desk Executive job vacancy in smart telecom in 2019

Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.

  • Company Name:  Smart Telecom Pvt ltd 
  • Locations :  Kathmand Nepal 
  • job Level :   Mid Level / Senior Level 
  • Educations :  Bachelor 
  • Post :  Front Desk Executive ( Customer Service ) 
  • Age :  Below 40 Years 
  • Gender : Male
  • Employment Type :  Full Time  
  • Offered Salary :  By the Company Rules 
  • Experience :    2 – 4 Years Experienced 
  • No of Post :   1 
  • Nos :  2 

 

job Details 

  • Responsible for giving response upon customers’ complaints and provide the solution
  • Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
  • Handle the customer’s forms verifications
  • Interact with the customer’s, providing feedbacks and solutions
  • Greet customers and set positive office atmosphere
  • Provide information about the services and products of the organization
  • Answer questions and address complaints
Smart cell

 

Other Details 

  • Organization skills
  • Ability to follow instruction and work autonomously
  • Excellent time management skills and prioritization of work load
  • Excellent interpersonal skills
  • Must have completed Bachelor’s degree in Management
  • Preferred 1+ years of experience in customer care
  • Fluent English communication skills
  • Should have good Excel and Microsoft word skills

 

How to Apply?

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to hrd@smarttel.com.np

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