Customer Service Representative job in Nepal

customer service job

Tassi is an on-demand transportation network company headquartered in Kathmandu, Nepal. Tassi integrates city transportation for customer and driver-partners onto a mobile technology platform offering peer-to-peer ride sharing, ride service hailing, food delivery, and a bike-sharing system ensuring convenient, transparent, and quick service fulfillment.Tassi is focused on leveraging the best of technology and building innovative solutions ground-up, that are relevant at global scale.  


  • Company Name:  Tassi is an on-demand transportation network
  • Locations : baluwatar , Kathmandu Nepal 
  • job Level :   Mid Level
  • Educations :  Bachelor 
  • Post :  Customer Relationship 
  • Age :  over 20  
  • Gender : Male
  • Employment Type :  Full Time  
  • Offered Salary :  10000.00-12000.00 Monthly 
  • Experience :   Not Required 
  • No of Post :   1
  • Nos :  2
  • Dead line : Aug 23 2019


Job Details is Down. 

  • Provide day-to-day service and direct support to new and existing clients.
  • support sales programs and business objectives to enhance business strategy and achieve goals relative to profitability cost control and organizational effective
  • Should listen to the customers and resolve their problems
  • To attract potential customers by answering product and service questions; suggesting information about other products and services
  • To open customer accounts by recording account information
  • To maintain customer records by updating account information
  • To resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Have to maintain financial accounts by processing customer adjustments.
  • Need to recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Need to prepare product or service reports by collecting and analyzing customer information
  • Contributes to team effort by accomplishing related results as needed

Other Details 


  • Should have creative & logical thinking
  • Knowledge of Accounting
  • Must have knowledge and skills of Nepali Typing
  • Familiar In Social Media (Facebook & Instagram)
  • Should have public speaking, problem-solving skills
  • Fluency in spoken and written English and Nepali
  • Excellent interpersonal and communication skills
  • Pleasant personality with the presentation


How to Apply ?

interested Consolidates Contact on Head Office 

Maharajgunj, Block no-3 Pabitra Marg 1, Kathmandu 44600

Tel :- 01-4445669


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