Call Center Head Jobs Vacancy in Nepal 2019

Call Center Head Jobs Vacancy  in Nepal : 

  • Company Name:  Attend Pvt.ltd
  • Locations :  Lalitpur, Nepal
  • job Level :   Mid Level
  • Educations :    Bachelor
  • Post :  Account Officer s
  • Age :  over  18  and less then 40   Years old  for female not over 45 years old
  • Gender : Male / Female
  • Employment Type : Full Time,
  • Offered Salary :  Negotiable
  • Dead line : AUG  10    2019
  • Experience :  More then 5 Years Experienced
  • No of Post :   1
  • Nos :   7




Job Description

  • Hire, coach and provide training to personnel to maintain high customer service standards
  • Monitor and improve ordering, telephone handling and other procedures
  • Evaluate performance with key metrics (accuracy, call-waiting time etc.)
  • Prepare reports for different departments or upper management
  • Develop objectives for the call center’s day-to-day activities
  • Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
  • Collect and analyze call-center statistics (sales rates, costs, customer service metrics etc.)
  • Assume responsibility of budgeting and tracking expenses

 

Other Specification

 

  • Proficient in MS Office and call center equipment/software programs
  • Outstanding communication and interpersonal skills
  • Excellent organizational and leadership skills with a problem-solving ability
  • Positive and patient
  • Having enough knowledge for setting up a call center
  • He / She should be capable of setting up a call center
  • Proven experience as call center manager or similar position
  • Experience in customer service for 3-5 years is required
  • High school diploma or equivalent; Higher degree in a relevant discipline will be appreciated
  • Knowledge of performance evaluation and customer service metrics
  • Solid understanding of reporting and budgeting procedures
  • Experience in basic financial analysis (cost-effectiveness, cost-benefit etc.)




About Company

Attend Pvt.ltd is a IT product base company focusing to bring service sector in one  single platform. We will be the single gateway  service provider where the service  user can find their appropriate service easily.  We are here to serve individuals giving services of all weight and sizes with our multiple  service followed by an additional service of working as a 3rd party “Call Center Head Jobs Vacancy in Nepal 2019″

How to Apply?

Contract On

  • Attend Pvt.ltd
  • Krishna Galli, Lalitpur 44600
  • 980-1915812

 



*** High Salary Job ***

About Vinod Chaudhary

Vinod Chaudhary is a Bachelor's Degree graduate and a co-founder of 91josb.net. Besides being the news of a job he is also a die-hard Arsenal fan.

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One Comment on “Call Center Head Jobs Vacancy in Nepal 2019”

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